Experienced Human Resources Director with a demonstrated history of working in the distribution, manufacturing, recruiting and staffing industries. Excellent skills in Recruiting, Employee and Labor Relations, FMLA, Interviewing, and Payroll. Strong human resources professional with a Bachelor of Science Degree focused in Management; has PHR certificate.
Missouri State University 2003
Salon Service Group 2012 - 2019
Penmac Staffing Agency 2006 - 2012
Oversee HR functions of 40 offices in seven states, oversee staff of 2 internal employees. Education and administration of benefit plans. Post internal openings via website. Attend job fairs and assist in recruitment. Ensure all aspects of HR are up-to-date including employee handbook, employment agreements and contracts, I-9 documentation, work place policies and procedures and labor law compliance. Investigate and respond to sexual harassment and discrimination complaints through resolution. Handle unemployment claims. Create and maintain new hire orientation process and training courses. Develop and monitor performance appraisal system. Listen to and seek solutions to employee concerns. Research and provide guidance on employment-related questions. Motivate in-house employees by giving positive, on-going feedback and encouragement by providing the tools and training necessary to do their jobs well. Approves terminations, and exercises care that reasons are well documented and are not arbitrary or discriminatory. Oversee maintenance of accurate and complete personnel records following all requirements for confidentiality and retention. Keep abreast of legislation affecting human resources; trains management and monitors company policies to ensure compliance. Request and review bids for insurance renewal to provide maximum benefits to employees.
Penmac 2002 - 2006
Supervise staff of 11 employees including staffing specialists, customer service reps, receptionists, and clerks. Responsible for interviewing, screening, assessing and hiring job seekers, as well as daily contact with clients to ensure efficient and effective service. Attend job fairs. Perform employee orientations and on-site representation for various clients at their request. Ensure quality service within department. Ensure retention of all customers by understanding, meeting, and exceeding their expectations.
Johnny Morris\' Wonders of Wildlife National Museum and Aquarium 2002 - 2002
Provide support to the HR department and be the first point of contact for applicants and for employees with basic policy and benefit questions. Create and update job descriptions. Perform data entry of applications and maintain database. Create internal job postings, compile applications for interviewing managers, perform reference checks, ensure necessary documentation is received and filed for retention. Coordinate employment ads with media and other websites, maintain employment page of company website. Prepare payroll reports and perform maintenance to time clock software. Prepare worker\'s compensation reports and handle issues concerning claims. Prepare new hire packets and conduct basic new employee orientation. Prepare health and dental insurance packets and insure forms are up to date and complete. Update employee files and HRIS software as needed. Coordinate 90-day review process. Provide support to the finance and administrative department as needed. Create special reports and work on special projects, for example vacation and sick time reports, turnover rates, geographic salary surveys, etc.