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Thomas Anderson

Customer Service Representative at 24-7 Intouch

  • Location:
  • Salt Lake City, Utah, USA
  • Profile Created:
  • 4 months ago

Skills

Education

Experience

  • 24-7 Intouch 2019 - Present

    Customer Service Representative

    Over the phone assisted customers quickly and efficiently to resolve issues. Regularly viewed information about issues and changes in how they were being resolved. Lead discussions on best practices and ways to complete calls faster. Worked directly with superiors to improve my own call abilities.

  • Netflix CS 2017 - 2018

    Customer Service Representative

    Over the phone assisted customers quickly and efficiently to resolve issues. Regularly viewed information about issues and changes in how they were being resolved. Lead discussions on best practices and ways to complete calls faster. Worked directly with superiors to improve my own call abilities.

  • Tj Maxx 2014 - 2015

    Front End Coordinator

    Managed staff at the front registered. Ensured all cash registers were level at the end of the shifts and handled manager requests.

  • Wasatch Lawn Memorial Park and Mortuary 2014 - 2014

    Grounds Keeper

    Maintained the lawns and headstones with a team. Set up for funeral services and ensured the burial of individuals were done safely and efficiently.

Honors & awards

  • Peer Recognition 2018

    Peer Recognition

    Recognized by peers for showing great passion and integrity while working with customers.